DentalPayer Essentials · Claims Letter · Synthetic specimen
Claim determination: denied

Dental Claim Determination Letter

Synthetic determination specimen for the DeskGate v2.6.8 dental showcase. Zero live PHI.

Decision:Denied
Claim Reference:DPM-CLM-55021934
Member ID:SYN-DM-550219
Patient Name:Okafor, Daniel R.
Date of Birth:07/22/1984
Procedure (CDT):D4341 x2 (UR, LR)
Date of service:03-Sep-2026
Denial code:DEN-PERIO-07
Policy:Dental Clinical Policy DCP-PERIO-2026 §2.1: scaling and root planing requires probing depths of 5 mm or more on at least four teeth per quadrant, with radiographic bone loss
Reason for denial: The claim did not include periodontal charting or radiographs, so probing depths of 5 mm or more and bone loss in the treated quadrants could not be verified.

Missing / additional documentation requested:

Periodontal charting with probing depths for each tooth in the treated quadrants (dated within 12 months); Radiographs showing bone loss in the treated quadrants (dated); Tooth numbers treated in each quadrant; Periodontal diagnosis (stage and grade).

Appeal window: 180 days from this letter. Reconsideration is filed on the provider portal appeal form. The office's coordinator remains the filing actor.

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